Support

Email supportsecondwind@gmail.com and a person will reply.

Managing your subscription

Subscriptions are handled by Apple, not by us, which means we cannot cancel or refund on your behalf. On your device open Settings → your name → Subscriptions. Refunds are requested through Apple at reportaproblem.apple.com.

Deleting your data

In the app, open You → Delete my data. That removes your setup answers, history and streak from our records and erases the journal from your device. Because the journal is only ever stored on your phone, we cannot recover it afterwards — export it first if you want to keep it.

Restoring a purchase on a new phone

Open You → Restore purchases while signed in to the same Apple Account. Note that the journal does not transfer between devices, by design.

I forgot my journal passcode

We cannot recover it. The code is never stored anywhere — only a salted hash of it, on your device — which is exactly why nobody but you can open the journal. Clearing the code means clearing the journal with it, from You → Delete my data.

Notifications

Your daily reminder is scheduled by your own phone at the time you picked. Change it in You → Daily time, or turn it off entirely in iOS Settings.

Something is wrong

Tell us what happened, what device you are on, and roughly when — that is usually enough to find it. supportsecondwind@gmail.com